AtMontreal Box Depot, we're pleased to offer you free delivery service on orders over $75 in the Greater Montreal Region. For deliveries to other zones, we charge an affordable fee.
General Delivery Information
- A minimum order of $50 (before tax) is required for processing on all orders received. Additional delivery fees, may apply, if outside our shipping zones. Please refer to our shipping zones below.
- All orders received will be processed within 24 hours and your order confirmation will be sent to you the same day. Your order will be shipped from our Saint-Hubert location within 1 to 2 business days, not including Sundays and holidays.
- Any orders requested on the weekend or on holidays will be delivered within 1 to 2 business days.
- If you choose to pick up your order at our Saint-Hubert location, please allow 24 hours for preparation; your order will be ready the next business day.
- Our business hours are from 8 AM to 6 PM, Monday to Friday, and from 8 AM to noon on Saturdays.
- We do not deliver on Sundays or holidays.
- All orders must be paid in full or upon delivery.
Delivery Notes
- When placing an order, you may note any delivery requests and/or “special" instructions, on our checkout page.
- Not around during delivery schedule in the week? Please select the “NO" option in the “Delivery Signature Required" section on our checkout page.
- If you have selected the “NO" option, upon your request, we can leave your order safely at your doorstep, a covered porch, in your driveway or backyard, with a neighbour, or at another apartment number, with the doorman, janitor, or in any other safe place. Conditions apply, weather permitting.
Return & Refund Policy
Although all orders are thoroughly inspected before leaving our warehouse, in the event that a product is deemed defective, we will provide an exchange within 24-48 hours.
In all other cases, all sales are final: no refunds and/or merchandise credits.
If you choose to cancel an order less than 24 hours prior to your order being delivered, you will be charged a 20% restocking fee based on the total amount of your order and the balance of your purchase will be credited back to your credit card within 5 business days.
Free Delivery in Zone 1
We offer fast, free delivery on all orders over $75 (before tax) in the Greater Montreal Region, Laval and South Shore. Please refer to our other shipping zones.
Please note that if your order totals less than $75 before taxes, a $10 delivery fee will be charged.
Delivery in Shipping Zone 2 + $15
- La Plaine
- L'Assomption
- Mirabel
- Rawdon
